FREQUENTLY ASKED QUESTIONS
Being a station owner isn’t easy, but we’re here to help! From topics ranging from site location to investments or training support, we have the answers.
Browse our list of questions below to find what you’re looking for, or drop us a message here and we will get back as soon as possible.
Are there any restrictions or preferences when it comes to the location?
Your chosen site will be inspected by Chevron representatives to determine the acceptability of the property.
What are the site requirements?
Lot Size/Layout |
Design layout of 1,000 sqm (minimum) |
Frontage |
30 m (minimum) |
Chevron Retailer Agreement Term |
10 years contract |
Lot Lease Agreement |
Secured term of 10 years (minimum) |
Buildings and Structure |
To be constructed by investor in accordance with Chevron standard design |
Equipment |
Owned by retailer |
Signage |
Branding and signages provided by Chevron |
Will Chevron assist with the construction of the service station?
Chevron will provide the general layout and design of the station prior to construction, and our Maintenance and Construction Specialists will guide the construction phase to ensure standard specifications are met. However, as ownership is retained by the retailer, you will undertake full responsibility of site construction.
How long does it take to build a new gasoline station?
A basic Caltex station takes about 3‒4 months to construct. This time period may change depending upon factors such as the size, location, facilities to be installed, permits and more.
How long does it take to convert my existing station into a Caltex station?
The average time required for conversion is 2 months. However, this is just an estimate, and the actual time can only be determined after assessing the size and facilities of your station.
How much training do my staff and I need and how long does it take before we can open for business?
Prior to opening your station, it’s mandatory for you and your team to complete our Management Team training course. This takes about 2 weeks, but can be completed quicker if previous retail experience is present. Training will be conducted at Chevron Cambodia Limited: 4th Floor, Phnom Penh Center, Street 274, Sangkat tonle Bassac, Khan Chamkarmon, Phnom Penh.
Will Chevron support me with marketing programs and training for a successful station?
Absolutely! You will be able to access of a full list of marketing programs and training sessions for you and your station personnel.
How much do I need to invest?
The average cost required for investment is US$ 400,000-US$500,000 (excluding the land cost). The amount may vary depending on the size and location of the station.
Does Chevron provide financial support?
Chevron does provide financial support on a case-by-case basis. Please contact us to find out more.
Who will deliver my products to my station?
A Chevron-hired tanker will deliver them to your station, based on your online orders via Chevron Business Point.
What’s the application process?
As our foremost responsibility is towards our customers, our application process comprises of 8 simple steps that ensure your suitability for the partnership.
Step 1: Present site for approval
Step 2: Submit application
Step 3: Undergo a home interview
Step 4: Complete on-the-job training and evaluation
Step 5: Pass financial background checks
Step 6: Present proposal to the Retailer Selection Board
Step 7: Sign official documents and complete our 2-week New Retailer Training Course
Step 8: Get started as a Caltex retailer!
How do I get started?
To get started, contact us by filling up the form here, or get in touch with our Customer Service Center via +855 23 223 355 or askcaltexKH@chevron.com. We look forward to hearing from you!
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Need More Information?
Find out everything you need to know about beginning your journey as a Caltex retailer.
