Can I add other users using Starcard Online?

Yes, an Admin User can add and manage users online. Please read Quick Reference guide or contact customer service for more information. (applicable only for Starcard Customers)

I can’t remember my User log in, how do I reset my password?

Click Forgotten your Password link, user will receive a temporary password via email. If you can’t remember your User ID, please call customer service for assistance. IMPORTANT: User ID and Password are both case sensitive. The system will only allow 3 unsuccessful attempts. If you need assistance, Please contact customer service for more information.

What are the minimum System Requirements I need to access Starcard Online?

System Requirements: Screen Resolution: minimum of 1024 x 768 is required. Supported Operating System: Linux and Windows. Mac OS is not supported. Supported version of Browser: Internet Explorer 8 or higher, Firefox, Chrome and Safari PDF Reader: Adobe Reader XI or higher

My company has multiple StarCard accounts with Chevron, can I access those accounts using one log in credential?

Yes. At the Home Page, select the Account in the “Currently Selected Account” dropdown list. Alternatively, users may check Account Summary Quick Reference guide for more information.

How do I terminate Starcard Online user access for employees who left the company or changed role?

Go to Admin Menu > New User Sub-menu or you may check Admin Quick Reference guide for more information.

What selected transactions are available at Starcard Online?

Online self-serve portal with full functionality on account and card maintenance which enables customer to utilize 24 x 7 services with no call services support required: Card Ordering and Maintenance Invoice and Statements View and download Transaction Account Summary and Maintenance View, schedule and request for reports Add new users and modify existing user’s access Bulk card order and update feature

Is Starcard Online available for Merchants?

Merchants can now access Starcard Online with the following feature: View the copy of Merchant Statement Find Transactions and Export Transactions View daily Merchant Settlement Run and schedule report to be sent via email To view reports, Location (Business Location Number) must be linked to user To view Merchant Statement, Merchant Sold to number must be linked to user.

CALTEX DELO® LUBRICANTS

RELIABLE PERFORMANCE FOR YOUR FLEET

Global presence with consistent, premium quality and performance

ENHANCED EFFICIENCY

Designed to deliver improved productivity across your operations

FIELD-PROVEN DURABILITY

Reliable in numerous and demanding conditions

EXTENDED EQUIPMENT LIFE

Advanced component protection to maximise service life

ADVANCED LUBRICANT TECHNOLOGY

Innovative formulations for diverse equipment

HEAR FROM OUR CUSTOMERS

New Zealand | Transportation

We are very satisfied with Caltex Delo® 400 SLK SAE 15W-40 and we recommend it to anyone who is looking for a high-performance engine oil that can handle tough conditions and deliver long-lasting protection. It is the best choice for our business and engines.

PETER WITHINGTON
WILLIAMS AND WILSHIER
Fleet Service Manager

Indonesia | Transportation

We are very satisfied with the results of using Caltex engine oils. By allowing us to maintain oil drain intervals of 20,000km for Hino buses, and 25,000km for Scania and Mercedes buses, we have reduced maintenance costs and increased profits.

MR BINTORO
Harapan Jaya Prima
Workshop Manager, PT.

Indonesia | Mining

Caltex Final Drive SAE 60 with CAT FD-1 spec has successfully reduced our maintenance costs through a doubled oil drain interval versus the previous oil.

MR. NOR HADI
PT. Sims Jaya Kaltim
Condition Monitoring Engineer

Indonesia | Mining

Delo® Gold Ultra SAE 15W-40 has given us the peace of mind that we needed when we switched to B30 and had concerns regarding  equipment life and durability.

PT. AMMAN MINERAL NUSA TENGGARA
Sr. Manager, Mine Maintenance

Choose the right engine oil for your vehicles and equipment

DELO® 600 ADF

Premium ultra-low ash, long drain engine oil formulated with OMNIMAX™️ ensuring peak engine and emission system performance.

It is a synthetic blend API CK-4 and ACEA E8/E11 engine oil that extends maintenance intervals of diesel particulate filter (DPF) and boosts fuel efficiency by reducing ash accumulation.

Product Data Sheet (PDS) > | Safety Data Sheet (SDS) >

Supported equipment types

*Product availability dependent on location; please contact us to enquire further.

DELO® 400 SLK

Premium quality low SAPS* heavy duty diesel engine oil formulated with ISOSYN®️ Advanced Technology designed to lubricate a wide range of high-speed diesel engines that require API CK-4 or ACEA E11 and operate under severe service conditions.

* SAPS = Sulphated ash, Phosphorus, and Sulphur

Product Data Sheet (PDS) > | Safety Data Sheet (SDS) >

Supported equipment types

*Product availability dependent on location; please contact us to enquire further.

DELO® 400 mgx

Premium quality low SAPS* heavy-duty diesel engine oil formulated with ISOSYN®️ Technology designed to lubricate a wide range of high-speed diesel engines that require API CJ-4 or ACEA E9 and operate under severe service conditions with high sulphur diesel of up to 2000 ppm.

* SAPS = Sulphated ash, Phosphorus, and Sulphur

Product Data Sheet (PDS) > | Safety Data Sheet (SDS) >

Supported equipment types

*Product availability dependent on location; please contact us to enquire further.

DELO® GOLD ULTRA

High performance heavy-duty diesel engine oil formulated with ISOSYN®️ Technology designed to lubricate a wide range of engines requiring API CI-4 or ACEA E7.

Product Data Sheet (PDS) > | Safety Data Sheet (SDS) >

Supported equipment types

*Product availability dependent on location; please contact us to enquire further.

Delo: A History of Firsts

2017-2023

2016

2011-2014

2000-2010

1935-1999

Caltex value added services and solutions

Advisory

Explore our comprehensive approach to help you manage your operations more efficiently. With tailored, bespoke support and solutions, we can help you drive business success.

DISCOVER ADVISORY

LubeWatch®

Detecting potential failures early helps avoid unplanned downtime and high maintenance costs. With LubeWatch, you get precise, rapid oil analysis to identify problems before they start, extending equipment life and enhancing productivity.

DISCOVER LUBEWATCH

Caltex Difference

About Caltex

Customer Testimonials

Learning Centre

Industries

Products

Lubricants

New! Grease Portfolio

Find Us

Distributor & Workshop Locators

Vehicle Servicing

CALTEX DELO® LUBRICANTS

RELIABLE PERFORMANCE FOR YOUR FLEET

Global presence with consistent, premium quality and performance

ENHANCED EFFICIENCY

FIELD-PROVEN DURABILITY

EXTENDED EQUIPMENT LIFE

ADVANCED LUBRICANT TECHNOLOGY

HEAR FROM OUR CUSTOMERS

New Zealand | Transportation

Indonesia | Transportation

Indonesia | Mining

Indonesia | Mining

Choose the right engine oil for your vehicles and equipment

DELO® 600 ADF

DELO® 400 SLK

DELO® 400 mgx

DELO® GOLD ULTRA

Delo: A History of Firsts

2017-2023

2016

2011-2014

2000-2010

1935-1999

Caltex value added services and solutions

Advisory

LubeWatch®

INTERESTED IN OPTIMISING YOUR BUSINESS WITH CALTEX?

Our dedicated consultants are ready to help with your business needs.